Search strategies used in the conceptual review

Helen Atherton; Heather Brant; Sue Ziebland; Annemieke Bikker; John Campbell; Andy Gibson; Brian McKinstry; Tania Porqueddu; Chris Salisbury

NCBI Bookshelf. A service of the National Library of Medicine, National Institutes of Health.

Atherton H, Brant H, Ziebland S, et al. The potential of alternatives to face-to-face consultation in general practice, and the impact on different patient groups: a mixed-methods case study. Southampton (UK): NIHR Journals Library; 2018 Jun. (Health Services and Delivery Research, No. 6.20.)

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The potential of alternatives to face-to-face consultation in general practice, and the impact on different patient groups: a mixed-methods case study.

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Appendix 1Search strategies used in the conceptual review

MEDLINE

Date searched: 13 January 2015.

Search strategy

#	MEDLINE search strategy	Results
1	Remote Consultation/	3643
2	(e-consult* or econsult* or teleconsult*).ti,ab.	851
3	(tele* adj5 consult*).ti,ab.	1718
4	((email* or e-mail*) adj5 (consult? or consultation?)).ti,ab.	99
5	((online or electronic or web or web-based or internet* or virtual* or digital or portal?) adj5 (consult? or consultation?)).ti,ab.	664
6	((video* or skyp*) adj5 (consult? or consultation?)).ti,ab.	631
7	((multimedia or multi media) adj5 (consult? or consultation?)).ti,ab.	20
8	(remote adj5 (consult? or consultation?)).ti,ab.	307
9	((email* or e-mail*) and (consult? or consultation?)).ti.	30
10	((online or electronic or web or web-based or internet* or virtual* or digital or portal?) and (consult? or consultation?)).ti.	192
11	((video* or skyp*) and (consult? or consultation?)).ti.	134
12	((multimedia or multi media) and (consult? or consultation?)).ti.	9
13	(remote and (consult? or consultation?)).ti.	69
14	((telehealth or telemedicine or telemonitor*) and (consult? or consultation?)).ti,ab.	1129
15	((tele-health or tele-medicine or tele-monitor*) and (consult? or consultation?)).ti,ab.	15
16	((cell phone? or cellular phone? or cellular telephone? or mobile phone? or mobile telephone? or smart phone? or smartphone? or iphone? or android phone? or ipad? or tablet computer? or mobile computer? or mobile device?) and (consult? or consultation?)).ti,ab.	170
17	(((text or mobile or short or brief) adj messag*) and (consult? or consultation?)).ti,ab.	35
18	‘Referral and Consultation’/ or exp Professional-Patient Relations/	168,421
19	telecommunications/ or electronic mail/ or exp telemedicine/ or telephone/ or exp cellular phone/ or videoconferencing/ or Hotlines/ or Text Messaging/ or exp internet/	84,227
20	18 and 19	4547
21	(patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat* or relation) and (email or e-mail or online or electronic or web or web-based or internet or virtual* or digital or portal? or video* or skype or multimedia or multi-media)).ti.	144
22	(((patient? adj3 (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps)) and (communicat* or relation)) adj5 (email or e-mail or online or electronic or web or web-based or internet or virtual* or digital or portal? or video* or skype or multimedia or multi-media)).ti,ab.	941
23	(patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat* or relation*) and (cell phone? or cellular phone? or cellular telephone? or mobile phone? or mobile telephone? or smart phone? or smartphone? or iphone? or android phone? or ipad? or tablet computer? or mobile computer? or mobile device?)).ti.	1
24	(((patient? adj3 (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps)) and (communicat* or relation*)) adj5 (cell phone? or cellular phone? or cellular telephone? or mobile phone? or mobile telephone? or smart phone? or smartphone? or iphone? or android phone? or ipad? or tablet computer? or mobile computer? or mobile device?)).ti,ab.	40
25	(patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat* or relation) and ((text or mobile or short or brief) adj messag)).ti.	0
26	((patient? adj3 (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps)) and ((communicat* or relation) adj5 (text messag or short messag* or brief messag* or mobile messag*))).ti,ab.	8
27	1 or 2 or 3 or 4 or 5 or 6 or 7 or 8 or 9 or 10 or 11 or 12 or 13 or 14 or 15 or 16 or 17 or 20 or 21 or 22 or 23 or 24 or 25 or 26	11,036
28	systematic review.ti,ab.	52,561
29	meta analysis.pt.	51,754
30	MEDLINE.tw.	61,188
31	(Qualitative and synthesis).ti,ab.	3439
32	(meta-synthesis* or meta synthesis* or metasynthesis).ti,ab.	385
33	(meta-ethnograph* or metaethnograph* or meta ethnograph*).ti,ab.	186
34	(meta-study or metastudy or meta study).ti,ab.	50
35	systematic review*.ti,ab. and qualitative research/	289
36	(realist review? or mixed review? or mixed method? review?).ti,ab.	180
37	28 or 29 or 30 or 31 or 32 or 33 or 34 or 35 or 36	127,413
38	27 and 37	226
39	limit 38 to english language	217
40	exp Attitude/	269,059
41	exp Professional-Patient Relations/	120,163
42	personal satisfaction/	11,509
43	consumer satisfaction/ or patient satisfaction/ or patient preference/	80,300
44	nurse’s practice patterns/ or physician’s practice patterns/	43,097
45	(experience? or experiential or attitud* or opinion? or view* or satisf* or dissatis* or perception? or perspective? or perceive? or prefer* or enthus*).ti,ab.	1,909,121
46	40 or 41 or 42 or 43 or 44 or 45	2,171,500
47	27 and 46	6391
48	Program Evaluation/	46,858
49	((program* or process) adj5 (evaluat or analy*)).ti,ab.	93,067
50	(barrier? or obstacle? or objection? or challeng* or difficult*).ti,ab.	1,021,768
51	(facilitat* or encourag* or empower* or embed* or engag* or benefit* or attract* or integrat*).ti,ab.	1,328,578
52	(implement* or adopt* or utiliz* or utilis* or access*).ti,ab.	1,035,525
53	48 or 49 or 50 or 51 or 52	3,038,396
54	27 and 53	5144
55	qualitative research/	21,409
56	*interviews as topic/ or focus groups/ or narration/	25,742
57	exp Questionnaires/	317,408
58	observation.ti.	25,933
59	interview?.ti.	26,741
60	(qualitative adj2 (interview* or study)).ti,ab.	24,246
61	(qualitative or focus group? or story or stories or narration or narrative* or discourse or discursive or grounded theory or ethnogra* or phenomenolog*).ti,ab.	200,298
62	(questionnaire? or survey? or feedback).ti,ab.	710,635
63	55 or 56 or 57 or 58 or 59 or 60 or 61 or 62	1,061,701
64	27 and 63	2872
65	47 or 54 or 64	8639
66	limit 65 to english language	8043

EMBASE

Date searched: 13 January 2015.

Search strategy

#	EMBASE	Results
1	teleconsultation/	6342
2	(e-consult* or econsult* or teleconsult*).ti,ab.	1027
3	(tele* adj5 consult*).ti,ab.	2379
4	((email* or e-mail*) adj5 (consult? or consultation?)).ti,ab.	153
5	((online or electronic or web or web-based or internet* or virtual* or digital or portal?) adj5 (consult? or consultation?)).ti,ab.	949
6	((video* or skyp*) adj5 (consult? or consultation?)).ti,ab.	729
7	((multimedia or multi media) adj5 (consult? or consultation?)).ti,ab.	23
8	(remote adj5 (consult? or consultation?)).ti,ab.	385
9	((email* or e-mail*) and (consult? or consultation?)).ti.	39
10	((online or electronic or web or web-based or internet* or virtual* or digital or portal?) and (consult? or consultation?)).ti.	248
11	((video* or skyp*) and (consult? or consultation?)).ti.	148
12	((multimedia or multi media) and (consult? or consultation?)).ti.	8
13	(remote and (consult? or consultation?)).ti.	84
14	((telehealth or telemedicine or telemonitor*) and (consult? or consultation?)).ti,ab.	1457
15	((tele-health or tele-medicine or tele-monitor*) and (consult? or consultation?)).ti,ab.	29
16	((cell phone? or cellular phone? or cellular telephone? or mobile phone? or mobile telephone? or smart phone? or smartphone? or iphone? or android phone? or ipad? or tablet computer? or mobile computer? or mobile device?) and (consult? or consultation?)).ti,ab.	300
17	(((text or mobile or short or brief) adj messag*) and (consult? or consultation?)).ti,ab.	56
18	consultation/ or doctor patient relation/ or nurse patient relationship/	170,188
19	e-mail/ or internet/ or mobile phone/ or telecommunication/ or telephone/ or text messaging/ or videoconferencing/ or exp telehealth/	54,585
20	18 and 19	3164
21	(patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat* or relation) and (email or e-mail or online or electronic or web or web-based or internet or virtual* or digital or portal? or video* or skype or multimedia or multi-media)).ti.	158
22	(((patient? adj3 (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps)) and (communicat* or relation)) adj5 (email or e-mail or online or electronic or web or web-based or internet or virtual* or digital or portal? or video* or skype or multimedia or multi-media)).ti,ab.	1359
23	(patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat* or relation*) and (cell phone? or cellular phone? or cellular telephone? or mobile phone? or mobile telephone? or smart phone? or smartphone? or iphone? or android phone? or ipad? or tablet computer? or mobile computer? or mobile device?)).ti.	2
24	(((patient? adj3 (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps)) and (communicat* or relation*)) adj5 (cell phone? or cellular phone? or cellular telephone? or mobile phone? or mobile telephone? or smart phone? or smartphone? or iphone? or android phone? or ipad? or tablet computer? or mobile computer? or mobile device?)).ti,ab.	60
25	(patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat* or relation) and ((text or mobile or short or brief) adj messag)).ti.	1
26	((patient? adj3 (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps)) and ((communicat* or relation) adj5 (text messag or short messag* or brief messag* or mobile messag*))).ti,ab.	10
27	1 or 2 or 3 or 4 or 5 or 6 or 7 or 8 or 9 or 10 or 11 or 12 or 13 or 14 or 15 or 16 or 17 or 20 or 21 or 22 or 23 or 24 or 25 or 26	13,678
28	systematic review.ti,ab.	64,358
29	meta analysis/ or ‘meta analysis (topic)’/ or ‘systematic review’/ or ‘systematic review (topic)’/	154,027
30	MEDLINE.tw.	72,060
31	(Qualitative and synthesis).ti,ab.	3785
32	(meta-synthesis* or meta synthesis* or metasynthesis).ti,ab.	377
33	(meta-ethnograph* or metaethnograph* or meta ethnograph*).ti,ab.	181
34	(meta-study or metastudy or meta study).ti,ab.	59
35	systematic review*.ti,ab. and exp qualitative research/	777
36	(realist review? or mixed review? or mixed method? review?).ti,ab.	192
37	28 or 29 or 30 or 31 or 32 or 33 or 34 or 35 or 36	208,719
38	27 and 37	354
39	limit 38 to english language	340
40	exp *attitude/	189,912
41	doctor patient relation/ or nurse patient relationship/	110,766
42	satisfaction/	30,068
43	patient satisfaction/ or patient preference/	95,228
44	(experience? or experiential or attitud* or opinion? or view* or satisf* or dissatis* or perception? or perspective? or perceive? or prefer* or enthus*).ti,ab.	2,406,027
45	40 or 41 or 42 or 43 or 44	2,601,000
46	27 and 45	6966
47	exp program evaluation/	3463
48	((program* or process) adj5 (evaluat or analy*)).ti,ab.	120,143
49	(barrier? or obstacle? or objection? or challeng* or difficult*).ti,ab.	1,278,412
50	(facilitat* or encourag* or empower* or embed* or engag* or benefit* or attract* or integrat*).ti,ab.	1,631,843
51	(implement* or adopt* or utiliz* or utilis* or access*).ti,ab.	1,286,296
52	47 or 48 or 49 or 50 or 51	3,724,026
53	27 and 52	6557
54	grounded theory/ or naturalistic inquiry/ or qualitative research/	29,676
55	exp *interview/	7584
56	exp Questionnaire/	422,043
57	observation.ti.	29,376
58	interview?.ti.	27,429
59	(qualitative adj2 (interview* or study)).ti,ab.	28,300
60	(qualitative or focus group? or story or stories or narration or narrative* or discourse or discursive or grounded theory or ethnogra* or phenomenolog*).ti,ab.	238,686
61	(questionnaire? or survey? or feedback).ti,ab.	904,101
62	54 or 55 or 56 or 57 or 58 or 59 or 60 or 61	1,264,073
63	27 and 62	5679
64	46 or 53 or 63	11,230
65	limit 64 to english language	10,471

PsycINFO

Date searched: 13 January 2015.

Search strategy

#	PsycINFO	Results
1	(e-consult* or econsult* or teleconsult*).ti,ab.	115
2	(tele* adj5 consult*).ti,ab.	380
3	((email* or e-mail*) adj5 (consult? or consultation?)).ti,ab.	26
4	((online or electronic or web or web-based or internet* or virtual* or digital or portal?) adj5 (consult? or consultation?)).ti,ab.	196
5	((video* or skyp*) adj5 (consult? or consultation?)).ti,ab.	328
6	((multimedia or multi media) adj5 (consult? or consultation?)).ti,ab.	2
7	(remote adj5 (consult? or consultation?)).ti,ab.	32
8	((email* or e-mail*) and (consult? or consultation?)).ti.	10
9	((online or electronic or web or web-based or internet* or virtual* or digital or portal?) and (consult? or consultation?)).ti.	34
10	((video* or skyp*) and (consult? or consultation?)).ti.	54
11	((multimedia or multi media) and (consult? or consultation?)).ti.	0
12	(remote and (consult? or consultation?)).ti.	6
13	((telehealth or telemedicine or telemonitor*) and (consult? or consultation?)).ti,ab.	216
14	((tele-health or tele-medicine or tele-monitor*) and (consult? or consultation?)).ti,ab.	3
15	((cell phone? or cellular phone? or cellular telephone? or mobile phone? or mobile telephone? or smart phone? or smartphone? or iphone? or android phone? or ipad? or tablet computer? or mobile computer? or mobile device?) and (consult? or consultation?)).ti,ab.	36
16	(((text or mobile or short or brief) adj messag*) and (consult? or consultation?)).ti,ab.	13
17	exp Professional Consultation/ or therapeutic processes/	27,730
18	internet/ or exp electronic communication/ or telemedicine/ or telephone systems/ or telecommunications media/ or cellular phones/ or teleconferencing/	36,334
19	17 and 18	439
20	(patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat* or relation) and (email or e-mail or online or electronic or web or web-based or internet or virtual* or digital or portal? or video* or skype or multimedia or multi-media)).ti.	45
21	(((patient? adj3 (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps)) and (communicat* or relation)) adj5 (email or e-mail or online or electronic or web or web-based or internet or virtual* or digital or portal? or video* or skype or multimedia or multi-media)).ti,ab.	350
22	(patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat* or relation*) and (cell phone? or cellular phone? or cellular telephone? or mobile phone? or mobile telephone? or smart phone? or smartphone? or iphone? or android phone? or ipad? or tablet computer? or mobile computer? or mobile device?)).ti.	0
23	(((patient? adj3 (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps)) and (communicat* or relation*)) adj5 (cell phone? or cellular phone? or cellular telephone? or mobile phone? or mobile telephone? or smart phone? or smartphone? or iphone? or android phone? or ipad? or tablet computer? or mobile computer? or mobile device?)).ti,ab.	9
24	(patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat* or relation) and ((text or mobile or short or brief) adj messag)).ti.	0
25	((patient? adj3 (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps)) and ((communicat* or relation) adj5 (text messag or short messag* or brief messag* or mobile messag*))).ti,ab.	3
26	1 or 2 or 3 or 4 or 5 or 6 or 7 or 8 or 9 or 10 or 11 or 12 or 13 or 14 or 15 or 16 or 19 or 20 or 21 or 22 or 23 or 24 or 25	1670
27	systematic review.ti,ab.	10,570
28	meta analysis/ or ‘systematic review’.md.	13,931
29	MEDLINE.tw.	7576
30	(Qualitative and synthesis).ti,ab.	1107
31	(meta-synthesis* or meta synthesis* or metasynthesis).ti,ab.	293
32	(meta-ethnograph* or metaethnograph* or meta ethnograph*).ti,ab.	120
33	(meta-study or metastudy or meta study).ti,ab.	46
34	systematic review*.ti,ab. and qualitative research/	66
35	(realist review? or mixed review? or mixed method? review?).ti,ab.	84
36	27 or 28 or 29 or 30 or 31 or 32 or 33 or 34 or 35	22,514
37	26 and 36	48
38	limit 37 to english language	47
39	exp attitudes/	270,510
40	therapeutic processes/	19,101
41	satisfaction/ or client satisfaction/ or consumer satisfaction/ or dissatisfaction/	17,949
42	(experience? or experiential or attitud* or opinion? or view* or satisf* or dissatis* or perception? or perspective? or perceive? or prefer* or enthus*).ti,ab.	1,165,793
43	39 or 40 or 41 or 42	1,248,546
44	26 and 43	1070
45	exp Program Evaluation/	16,799
46	((program* or process) adj5 (evaluat or analy*)).ti,ab.	52,284
47	(barrier? or obstacle? or objection? or challeng* or difficult*).ti,ab.	349,871
48	(facilitat* or encourag* or empower* or embed* or engag* or benefit* or attract* or integrat*).ti,ab.	548,566
49	(implement* or adopt* or utiliz* or utilis* or access*).ti,ab.	322,900
50	45 or 46 or 47 or 48 or 49	1,037,734
51	26 and 50	938
52	qualitative research/ or grounded theory/ or observation methods/	11,560
53	(focus group or interview or qualitative study).md.	219,298
54	exp *interviews/	7834
55	questionnaires/ or exp surveys/	20,924
56	observation.ti.	3541
57	interview?.ti.	9280
58	(qualitative adj2 (interview* or study)).ti,ab.	30,171
59	(qualitative or focus group? or story or stories or narration or narrative* or discourse or discursive or grounded theory or ethnogra* or phenomenolog*).ti,ab.	238,150
60	(questionnaire? or survey? or feedback).ti,ab.	388,131
61	52 or 53 or 54 or 55 or 56 or 57 or 58 or 59 or 60	712,416
62	26 and 61	733
63	44 or 51 or 62	1476
64	limit 63 to english language	1409

Cumulative Index to Nursing and Allied Health Literature

Date searched: 13 January 2015.

Search strategy

#	Cumulative Index to Nursing and Allied Health Literature	Results
1	(MH ‘Remote Consultation’)	597
2	TI ( e-consult* or econsult* or teleconsult* ) OR AB ( e-consult* or econsult* or teleconsult* )	121
3	TI tele* N5 consult* OR AB tele* N5 consult*	406
4	TI ( ((email* or e-mail) N5 (consult? or consultation?)) ) OR AB ( ((email or e-mail*) N5 (consult? or consultation?)) )	22
5	TI (((online or electronic or web or web-based or internet* or virtual* or digital or portal?) N5 (consult? or consultation?))) OR AB (((online or electronic or web or web-based or internet* or virtual* or digital or portal?) N5 (consult? or consultation?)))	75
6	TI (((video* or skyp) N5 (consult? or consultation?))) OR AB (((video or skyp*) N5 (consult? or consultation?)))	142
7	TI (((multimedia or multi media) N5 (consult? or consultation?))) OR AB (((multimedia or multi media) N5 (consult? or consultation?)))	2
8	TI ((remote N5 (consult? or consultation?))) OR AB ((remote N5 (consult? or consultation?)))	20
9	TI (((e-mail* or e-mail) and (consult? or consultation?))) OR TI (((online or electronic or web or web-based or internet or virtual* or digital or portal?) and (consult? or consultation?))) OR TI (((video* or skyp*) and (consult? or consultation?))) OR TI (((multimedia or multi media) and (consult? or consultation?))) OR TI ((remote and (consult? or consultation?)))	74
10	TI (((telehealth or telemedicine or telemonitor) and (consult? or consultation?))) OR AB (((telehealth or telemedicine or telemonitor) and (consult? or consultation?)))	95
11	TI (((tele-health or tele-medicine or tele-monitor) and (consult? or consultation?))) OR AB (((tele-health or tele-medicine or tele-monitor) and (consult? or consultation?)))	1
12	TI (((cell phone? or cellular phone? or cellular telephone? or mobile phone? or mobile telephone? or smart phone? or smartphone? or iphone? or android phone? or ipad? or tablet computer? or mobile computer? or mobile device?) and (consult? or consultation?))) OR AB (((cell phone? or cellular phone? or cellular telephone? or mobile phone? or mobile telephone? or smart phone? or smartphone? or iphone? or android phone? or ipad? or tablet computer? or mobile computer? or mobile device?) and (consult? or consultation?)))	0
13	TI ((text messag* or short messag* or brief messag* or mobile messag) AND (consult? or consultation?)) OR AB ((text messag or short messag* or brief messag* or mobile messag*) AND (consult? or consultation?))	4
14	((MH ‘Referral and Consultation’) OR (MH ‘Professional-Patient Relations+’)) AND ((MH ‘Telecommunications’) OR (MH ‘Instant Messaging’) OR (MH ‘Internet+’) OR (MH ‘Telehealth’) OR (MH ‘Telemedicine’) OR (MH ‘Telenursing’) OR (MH ‘Telepsychiatry’) OR (MH ‘Telephone’) OR (MH ‘Text Messaging’) OR (MH ‘Videoconferencing’))	2958
15	TI ((patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat* or relation) and (e-mail or e-mail or online or electronic or web or web-based or internet or virtual* or digital or portal? or video* or skype or multimedia or multi-media))) OR AB ((((patient? N3 (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps)) and (communicat* or relation)) N5 (e-mail or e-mail or online or electronic or web or web-based or internet or virtual* or digital or portal? or video* or skype or multimedia or multi-media)))	118
16	TI ((patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat* or relation) and (cell phone? or cellular phone? or cellular telephone? or mobile phone? or mobile telephone? or smart phone? or smartphone? or iphone? or android phone? or ipad? or tablet computer? or mobile computer? or mobile device?))) OR AB ((((patient? N3 (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps)) and (communicat or relation*)) N5 (cell phone? or cellular phone? or cellular telephone? or mobile phone? or mobile telephone? or smart phone? or smartphone? or iphone? or android phone? or ipad? or tablet computer? or mobile computer? or mobile device?)))	1
17	TI ((patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat* or relation) and (text messag or short messag* or brief messag* or mobile messag))) OR AB (((patient? N3 (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps)) and ((communicat or relation) N5 (text messag or short messag* or brief messag* or mobile messag*))))	2
18	1 OR 2 OR 3 OR 4 OR 5 OR 6 OR 7 OR 8 OR 9 OR 10 OR 11 OR 13 OR 14 OR 15 OR 16 OR 17	4145
19	(MH ‘Systematic Review’)	20,084
20	(MH ‘Meta Analysis’)	15,132
21	TI ‘systematic review’ OR AB ‘systematic review’	16,924
22	TI medline OR AB medline	16,304
23	TI (Qualitative and synthesis) OR AB (Qualitative and synthesis)	765
24	TI ((meta-synthesis* or meta synthesis* or metasynthesis)) OR AB ((meta-synthesis* or meta synthesis* or metasynthesis))	513
25	TI ((meta-ethnograph* or metaethnograph* or meta ethnograph)) OR AB ((meta-ethnograph or metaethnograph* or meta ethnograph*))	110
26	TI ((meta-study or metastudy or meta study)) OR AB ((meta-study or metastudy or meta study))	950
27	TI (realist review? or mixed review? or mixed method? review?) OR AB (realist review? or mixed review? or mixed method? review?)	88
28	19 OR 20 OR 21 OR 22 OR 23 OR 24 OR 25 OR 26 OR 27	46,663
29	18 AND 28	48
30	18 AND 28 – Limited to English	47
31	(MH ‘Attitude+’)	211,148
32	(MH ‘Professional-Patient Relations+’)	52,385
33	(MH ‘Consumer Satisfaction’) OR (MH ‘Patient Satisfaction’)	31,099
34	(MH ‘Practice Patterns’)	4882
35	TI (experience? or experiential or attitud* or opinion? or view* or satisf* or dissatis* or perception? or perspective? or perceive? or prefer* or enthus) OR AB (experience? or experiential or attitud or opinion? or view* or satisf* or dissatis* or perception? or perspective? or perceive? or prefer* or enthus*)	271,933
36	31 OR 32 OR 33 OR 34 OR 35	431,877
37	(MH ‘Program Evaluation’)	19,035
38	TI (((program* or process) N5 (evaluat or analy))) OR AB (((program or process) N5 (evaluat or analy*)))	21,128
39	TI ((barrier? or obstacle? or objection? or challeng* or difficult)) OR AB ((barrier? or obstacle? or objection? or challeng or difficult*))	157,274
40	TI ((facilitat* or encourag* or empower* or embed* or engag* or benefit* or attract* or integrat)) OR AB ((facilitat or encourag* or empower* or embed* or engag* or benefit* or attract* or integrat*))	211,725
41	TI ((implement* or adopt* or utiliz* or utilis* or access)) OR AB ((implement or adopt* or utiliz* or utilis* or access*))	166,978
42	37 OR 38 OR 39 OR 40 OR 41	460,045
43	(MH ‘Qualitative Studies+’)	71,654
44	(MH ‘Interviews+’) OR (MH ‘Focus Groups’)	134,811
45	(MH ‘Questionnaires+’)	184,448
46	TI (observation or interview) OR AB (qualitative or focus group? or story or stories or narration or narrative* or discourse or discursive or grounded theory or ethnogra* or phenomenolog)) OR TI (qualitative or focus group? or story or stories or narration or narrative or discourse or discursive or grounded theory or ethnogra* or phenomenolog*)) OR AB (questionnaire? or survey? or feedback) OR TI (questionnaire? or survey? or feedback)	134,736
47	43 OR 44 OR 45 OR 46	354,135
48	36 OR 42 OR 47	884,801
49	18 AND 48	3288
50	18 AND 48 – limited to English	3261

Cochrane Database of Systematic Reviews, Database of Abstracts of Reviews of Effects

Date searched: 13 January 2015.

Search strategy

ID	Cochrane Database of Systematic Reviews, Database of Abstracts of Reviews of Effects
#1	MeSH descriptor: [Remote Consultation] explode all trees
#2	(e-consult* or econsult* or teleconsult*):ti,ab,kw (Word variations have been searched)
#3	(tele* near consult*):ti,ab,kw (Word variations have been searched)
#4	((email* or e-mail*) near (consult? or consultation?)):ti,ab,kw (Word variations have been searched)
#5	((online or electronic or web or web-based or internet* or virtual* or digital or portal?) near (consult? or consultation?)):ti,ab,kw (Word variations have been searched)
#6	((video* or skyp*) near (consult? or consultation?)):ti,ab,kw (Word variations have been searched)
#7	((multimedia or multi media) near (consult? or consultation?)):ti,ab,kw (Word variations have been searched)
#8	(remote near (consult? or consultation?)):ti,ab,kw (Word variations have been searched)
#9	(email* or e-mail*) and (consult? or consultation?):ti (Word variations have been searched)
#10	((online or electronic or web or web-based or internet* or virtual* or digital or portal?) and (consult? or consultation?)):ti (Word variations have been searched)
#11	((video* or skyp*) and (consult? or consultation?)):ti (Word variations have been searched)
#12	((multimedia or multi media) and (consult? or consultation?)):ti (Word variations have been searched)
#13	(remote and (consult? or consultation?)):ti,ab,kw (Word variations have been searched)
#14	((telehealth or telemedicine or telemonitor*) and (consult? or consultation?)):ti,ab,kw (Word variations have been searched)
#15	((tele-health or tele-medicine or tele-monitor*) and (consult? or consultation?)):ti,ab,kw (Word variations have been searched)
#16	((cell phone? or cellular phone? or cellular telephone? or mobile phone? or mobile telephone? or smart phone? or smartphone? or iphone? or android phone? or ipad? or tablet computer? or mobile computer? or mobile device?) and (consult? or consultation?)):ti,ab,kw (Word variations have been searched)
#17	(((text or mobile or short or brief) next messag*) and (consult? or consultation?)):ti,ab,kw (Word variations have been searched)
#18	MeSH descriptor: [Referral and Consultation] this term only
#19	MeSH descriptor: [Professional-Patient Relations] explode all trees
#20	#18 or #19
#21	MeSH descriptor: [Internet] explode all trees
#22	MeSH descriptor: [Telecommunications] this term only
#23	MeSH descriptor: [Telephone] explode all trees
#24	MeSH descriptor: [Electronic Mail] explode all trees
#25	MeSH descriptor: [Videoconferencing] this term only
#26	MeSH descriptor: [Telemedicine] explode all trees
#27	#21 or #22 or #23 or #24 or #25 or #26
#28	#20 and #27
#29	(patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat* or relation) and (email or e-mail or online or electronic or web or web-based or internet or virtual* or digital or portal? or video* or skype or multimedia or multi-media)):ti (Word variations have been searched)
#30	(((patient? near/3 (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps)) and (communicat* or relation)) near (email or e-mail or online or electronic or web or web-based or internet or virtual* or digital or portal? or video* or skype or multimedia or multi-media)):ti,ab,kw (Word variations have been searched)
#31	(patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat* or relation*) and (cell phone? or cellular phone? or cellular telephone? or mobile phone? or mobile telephone? or smart phone? or smartphone? or iphone? or android phone? or ipad? or tablet computer? or mobile computer? or mobile device?)):ti (Word variations have been searched)
#32	(((patient? near/3 (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps)) and (communicat* or relation*)) near (cell phone? or cellular phone? or cellular telephone? or mobile phone? or mobile telephone? or smart phone? or smartphone? or iphone? or android phone? or ipad? or tablet computer? or mobile computer? or mobile device?)):ti,ab,kw (Word variations have been searched)
#33	(patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat* or relation) and ((text or mobile or short or brief) adj messag)):ti (Word variations have been searched)
#34	((patient? near/3 (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps)) and ((communicat* or relation) near (text messag or short messag* or brief messag* or mobile messag*))):ti,ab,kw (Word variations have been searched)
#35	#1 or #2 or #3 or #4 or #5 or #6 or #7 or #8 or #9 or #10 or #11 or #12 or #13 or #14 or #15 or #16 or #17 or #28 or #29 or #30 or #31 or #32 or #33 or #34

Science Citation Index, Social Science Citation Index and Conference Proceedings Citation Index – Science

Date searched: 13 January 2015.

Search strategy

Set	Results	Science Citation Index, Social Science Citation Index and Conference Proceedings Citation Index – Science
1	3542	TOPIC: (e-consult* or econsult* or teleconsult) OR TOPIC: (tele NEAR/5 consult) OR TOPIC: (((email or e-mail) NEAR/5 (consult? or consultation?))) OR TOPIC: (((online or electronic or web or ‘web-based’ or internet or virtual* or digital or portal?) NEAR/5 (consult? or consultation?))) OR TOPIC: (((video* or skyp*) NEAR/5 (consult? or consultation?))) OR TOPIC: (((multimedia or ‘multi media’) NEAR/5 (consult? or consultation?))) OR TOPIC: ((remote NEAR/5 (consult? or consultation?)))
2	763	TITLE: (tele* AND consult) OR TITLE: (((email or e-mail) AND (consult? or consultation?))) OR TITLE: (((online or electronic or web or ‘web-based’ or internet or virtual* or digital or portal?) AND (consult? or consultation?))) OR TITLE: (((video* or skyp*) AND (consult? or consultation?))) OR TITLE: (((multimedia or ‘multi media’) AND (consult? or consultation?))) OR TITLE: ((remote AND (consult? or consultation?)))
3	826	TOPIC: (((telehealth or telemedicine or telemonitor) and (consult? or consultation?))) OR TOPIC: (((tele-health or tele-medicine or tele-monitor) and (consult? or consultation?))) OR TOPIC: (((‘cell phone?’ or ‘cellular phone?’ or ‘cellular telephone?’ or ‘mobile phone?’ or ‘mobile telephone?’ or ‘smart phone?’ or smartphone? or iphone? or ‘android phone?’ or ipad? or ‘tablet computer?’ or ‘mobile computer?’ or ‘mobile device?’) and (consult? or consultation?))) OR TOPIC: ((((text or mobile or short or brief) NEXT messag*) and (consult? or consultation?)))
4	26	TITLE: ((patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat* or relation) and (email or e-mail or online or electronic or web or web-based or internet or virtual* or digital or portal? or video* or skype or multimedia or multi-media))) OR TITLE: ((patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat* or relation) and (cell phone? or cellular phone? or cellular telephone? or mobile phone? or mobile telephone? or smart phone? or smartphone? or iphone? or android phone? or ipad? or tablet computer? or mobile computer? or mobile device?))) OR TITLE: ((patient? and (doctor? or physician? or clinician? or nurse? or general practitioner? or gp or gps) and (communicat or relation) and ((text or mobile or short or brief) NEXT messag)))
5	290	TOPIC: ((patient? NEAR/3 (doctor? or physician? or clinician? or nurse? or ‘general practitioner?’ or gp or gps))) AND TOPIC: (((communicat* or relation) NEAR/5 (email or e-mail or online or electronic or web or web-based or internet or virtual* or digital or portal? or video* or skype or multimedia or multi-media)))
6	5	TOPIC: ((patient? NEAR/3 (doctor? or physician? or clinician? or nurse? or ‘general practitioner?’ or gp or gps))) AND TOPIC: (((communicat* or relation*) NEAR/5 (‘cell phone?’ or ‘cellular phone?’ or ‘cellular telephone?’ or ‘mobile phone?’ or ‘mobile telephone?’ or ‘smart phone?’ or smartphone? or iphone? or ‘android phone?’ or ipad? or ‘tablet computer?’ or ‘mobile computer?’ or ‘mobile device?’)))
7	4	TOPIC: ((patient? NEAR/3 (doctor? or physician? or clinician? or nurse? or ‘general practitioner?’ or gp or gps))) AND TOPIC: (((communicat* or relation) NEAR/5 (‘text messag’ or ‘short messag’ or ‘brief messag’ or ‘mobile messag’)))
8	4045	7 OR 6 OR 5 OR 4 OR 3 OR 2 OR 1
9	227,199	TOPIC: (‘systematic review’ or metaanalys or ‘meta-analys’) OR TOPIC: (medline) OR TOPIC: ((Qualitative and synthesis)) OR TOPIC: ((meta-synthesis or ‘meta synthesis’ or metasynthesis)) OR TOPIC: (meta-ethnograph or metaethnograph* or ‘meta ethnograph*’) OR TOPIC: (meta-study or metastudy or ‘meta study’) OR TOPIC: (‘realist review?’ or ‘mixed review?’ or ‘mixed method review?’ or ‘mixed methods review?’)
10	152	9 AND 8
11	2,506,676	TOPIC: (experience? or experiential or attitud* or opinion? or view* or satisf* or dissatis* or perception? or perspective? or perceive? or prefer* or enthus*)
12	1375	11 AND 8
13	5,990,498	TOPIC: (((program* or process) NEAR/5 (evaluat or analy))) OR TOPIC: (barrier? or obstacle? or objection? or challeng or difficult) OR TOPIC: (facilitat or encourag* or empower* or embed* or engag* or benefit* or attract* or integrat) OR TOPIC: (implement or adopt* or utiliz* or utilis* or access*)
14	2156	13 AND 8
15	1,221,445	TITLE: (observation* or interview) OR TOPIC: (qualitative or ‘focus group?’ or story or stories or narration or narrative or discourse or discursive or ‘grounded theory’ or ethnogra* or phenomenolog*) OR TOPIC: (questionnaire? or survey? or feedback)
16	638	15 AND 8
17	2806	16 OR 14 OR 12
18	2702	16 OR 14 OR 12 – limited to English
19	149	9 AND 8 – limited to English

Copyright © Queen’s Printer and Controller of HMSO 2018. This work was produced by Atherton et al. under the terms of a commissioning contract issued by the Secretary of State for Health and Social Care. This issue may be freely reproduced for the purposes of private research and study and extracts (or indeed, the full report) may be included in professional journals provided that suitable acknowledgement is made and the reproduction is not associated with any form of advertising. Applications for commercial reproduction should be addressed to: NIHR Journals Library, National Institute for Health Research, Evaluation, Trials and Studies Coordinating Centre, Alpha House, University of Southampton Science Park, Southampton SO16 7NS, UK.

Bookshelf ID: NBK507056

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Atherton H, Brant H, Ziebland S, et al. The potential of alternatives to face-to-face consultation in general practice, and the impact on different patient groups: a mixed-methods case study. Southampton (UK): NIHR Journals Library; 2018 Jun. (Health Services and Delivery Research, No. 6.20.) Appendix 1, Search strategies used in the conceptual review.
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The potential of alternatives to face-to-face consultation in general practice, and the impact on different patient groups: a mixed-methods case study.

Appendix 1Search strategies used in the conceptual review

MEDLINE

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EMBASE

Search strategy

PsycINFO

Search strategy

Cumulative Index to Nursing and Allied Health Literature

Search strategy

Cochrane Database of Systematic Reviews, Database of Abstracts of Reviews of Effects

Search strategy

Science Citation Index, Social Science Citation Index and Conference Proceedings Citation Index – Science

Search strategy

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